James Hardie launches new ‘toolbox talks’ service

James Hardie, a world leader in the manufacture of high-performance fibre cement and fibre gypsum building solutions, has launched a new ‘Toolbox Talks’ service to provide builders and homeowners with essential installation knowledge across its product portfolio.

Two new Technical Support Specialists have been appointed to deliver the service. Mitchell Pearson will support clients in the South West and South East. He joins from Persimmon Homes where he was Site Manager and brings with him extensive project management and construction experience.

Andrew Coote will be responsible for clients in the Midlands, North of England and Scotland. He has worked at James Hardie as a Channel Manager for 2 years and has an excellent understanding of the full product range. Prior to that he worked as an installer using James Hardie products, giving him a comprehensive knowledge of potential on-site project issues.

The new service will include pre-installation training sessions for every project and a pre-project meeting with the builder or developer to ensure drawings and products are aligned before on-site work begins, preventing any costly downtime. Once the project has begun there will be regular site visits to carry out project audits, ensuring all products have been installed correctly.

Simon Buckmaster, Technical and Sales Service Manager at James Hardie said: “Our new service will elevate the James Hardie offering even further providing our clients with wraparound support throughout the duration of their project."

“Having Andy and Mitchell on board means that any questions or concerns can be dealt with early, and that installation is a smooth and stress-free process.”